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What box is currently shipping?
The Winter Box is sold out! The good news is that we've curated an amazing Welcome Box for those subscribers joining now. If you purchase before 2/18/17, you will receive a limited edition Welcome Box, and then your subscription will renew on 3/1/17 to receive the unreleased Spring 17 Box.
I just signed up for a CAUSEBOX subscription! What will I receive in my Welcome Box?
Welcome to the CAUSEBOX family :) In each box, you will receive 5-8 of our favorite seasonal lifestyle products from different brands that are focused on ethical and sustainable production, donate a percent of profits to charity, or aim to inspire and empower others. The items in our Welcome Box can be found by clicking "Look Inside" in the Current Box section of our homepage. Our aim with each box is to curate a selection of products that are meaningful, inspiring, and uplifting — which encourage you to be your best self, and introduce you to companies and communities that are making a difference in our world. This is a membership that matters — and the CAUSEBOX community is one that you will be proud to be a part of.
Are gift subscriptions available?
Yes! During the shipping section of checkout, simply check the box for “This box is a gift” and input the address of the recipient in the shipping section.
When can I expect my first shipment?
If we aren't sold out of our current box, we will ship out within two weeks of when you begin your membership. You will receive an email notification when your box has shipped, and it will include a tracking link! For subsequent/recurring boxes, we ship out within the first two weeks of March, June, September, and December. If we are unable to charge the credit card on your account, this is likely because it has expired—in this case, we will wait to send your CAUSEBOX until we can get in touch with you or until we see that the billing info has been updated.
Is the CAUSEBOX just for women?
Right now we are focused on curating our favorite socially-conscious products for women. This allows us to focus better on delivering value when we’re designing products and working with some of our favorite brands. We have released a seasonal Men’s Box in the past, and it sold out quickly — so if you’d like to be the first to know about different types of special edition boxes, join our email list for the latest CAUSEBOX updates!
What is your cancellation policy?
Quarterly subscribers can cancel their CAUSEBOX subscription(s) at any time. There is no cancellation fee. Quarterly subscribers are billed at the time of purchase, and then on the 1st day of each quarterly shipping month (March, June, September, December) — so the subscription can be canceled or paused anytime before that date to avoid receiving the current CAUSEBOX. Annual subscribers can pause, modify, or cancel their subscriptions anytime before their 12-month cycle renews. Annual subscription cancellation requests will are made effective at end of the annual term. Since annual subscriptions afford a $20 discount for a year of service, they are nonrefundable.
When will I be billed for my CAUSEBOX subscription?
If you order today, you will be billed right away to reserve your membership. After that, all quarterly subscribers will be billed on the 1st day of March, June, September, and December, going forward, until the membership is paused or cancelled. Annual subscribers are charged upon purchase, and then again one year later—on the first day of the fifth quarter of the subscription cycle (e.g. if the first box you receive is the Winter 2016 box, the billing cycle will renew on December 1, 2017. Of course, you can cancel any time before the billing cycle renews.